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Patient Force
Public of West Essex about GP Surgery



Rude and uncaring receptionists and dispensary staff.

I would just like to say that the receptionist staff and the dispensary staff at the Great Eastern Surgery are the rudest people. When patients are ill it doesn’t help when the staff are so rude and horrible and just plain difficult every time. There seems to be no care whatsoever. One patient came in to say that his wife wouldn’t stop vomiting after brain surgery and could a doctor please come out to see her. The receptionist was so rude and dismissive it was unbelievable and all the other patients heard her being rude to this distressed man. The dispensary staff are always especially difficult and unhelpful. There are no smiles and no caring comments. No feeling of care at this place.

1 Responses

 Patient on 12th November 2020

We have the same problem with our dispensary staff in mitcheldean

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