Talking about home testing for HIV

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Some question about Biosure Kit

Hi there,
I was wondering if Biosure HIV Test Kit can detect all subspecies of HIV like HIV1 and HIV2. If the result is negative, it means I am not infected by any subspecies of HIV, right?
And have the Safety Lancet and everything else in the Kit been disinfected so that it’s absolutely safe to use it?
Thanks for answering.

5 Responses

Gary Carpenter, BioSure (UK) Limited
 Work on 18th December 2017

Hi ROCKMAN50 Yes, you can return your product, provided that the product is complete and has not opened. Please forward your email order confirmation to orders@biosure.co.uk, they will sort out the rest for you. Kind regards Gary Carpenter BioSure (UK) Limited

Rockman50
 Used on 17th December 2017

Hi I need to return my biosure order is this possible it has not been delivered yet

Gary Carpenter BioSure (UK) Limited
 Work on 14th October 2017

Hi questions Thanks for getting in touch. Unfortunately if you have opened the pouch we cannot accept a refund. The pouch is a critical part of the product security so once opened we cannot accept a product return I'm afraid. I'm really sorry that we can't help you on this occasion. Kind regards Gary Carpenter BioSure (UK) Limited

Questions
 Thinking on 13th October 2017

Hi, is my product returnable if I have opened the pouch on the packet? If its unused but I have opened the product up. Will I get a refund if I send it back to you?

Gary Carpenter, BioSure (UK)
 Work on 04th May 2016

Dear no To answer your first question, the BioSure HIV Self Test detects both major types of HIV (HIV-1 and HIV-2) and all of the subtypes of the virus, including the subtype O variant of HIV-1. With regard to the lancet, it is supplied to you in sterile condition and can ONLY be used once. The lancing mechanism is broken once used so you will be the ONLY person to ever use the lancet. More than 2 billion of them have been used worldwide, with no recorded safety problem. I hope that this helps to put your mind at rest. Kind regards Gary Carpenter BioSure (UK) Limited

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