I live in Italy
I live in Italy and the HIV test here is only available in general blood clinics without any support and takes a few days. And in a foreign language it feels even more intimidating. I would still prefer to go to a specialist clinic but I was impressed with how quickly the test arrived and how easy it was to use. Personally I was reassured by the solid and well-designed packaging. There is no space for confusion. And something as important should not be cheap or confusing.