Hi Gary, Thanks a million, your post clarifies everything! You guys have developed a really good product, soon hopefully it will be available over the counter in the UK in places like Boots - I guess that's the next step in your journey! Thanks again

Hi Crazy Girl Sorry I replied to the wrong post! The test line is very obvious and will always be a pinky-purple colour. The line is very well defined, appears in a very definite position and will also be complete across the whole test strip. You can see it best when viewed through the plastic of the test and straight on, but the line, if there, will be visible from any angle. I hope that this helps to put your mind at rest. Kind regards Gary Carpenter BioSure (UK)

Hi Gary, Thank you for responding quickly, nice to see that you guys care about your product! My question from yesterday was not about the buffer pot, it was about the visibility of the lines (see my post). I am assuming that if there was a test line it will be visible from all angles (even if faint), just like the control line is. Is that correct? My test surface was not as clear of blood as normal (probably because I was holding the test and shaking so much) so it was easy to imagine things lol. Thank you again

Hi Removing the buffer pot after the test has run will NOT affect the result. If the control line is visible then you know that the test has run correctly. The amount of buffer required to run the test is usually absorbed by the device in the first few seconds after the device is pushed into the buffer pot. The 15 minute waiting time is the time that it takes for the sample and buffer mixture to move up the test strip. I hope that this helps. Kind regards Gary Carpenter BioSure(UK)

Hi there, I've done the test and I believed it worked as I got a control line pretty quickly. The surface was a little bloody as I kept holding the test and was probably shaking as so nervous . There was no test line (faint or otherwise - I checked 100 times lol) but at certain angles I could see a kind of a shadow/indent of where the test line was supposed to be (not a line itself, just a shadow) and that freaked me out - to the point that I have actually open the test to see it up close and without the glass reflection. Again, no test line, just the control. Am I right assuming that any line should be visible from any angle (even if faint) and at bright light? Apologies for this, I know I sound paranoid - my boyfriend saw the test and said that I was going crazy as there was no line... By the way he also did the test (easier to read that time as we knew what we were doing second time around) and despite being an obvious negative if I looked very careful I could also see the shade of a test line on his... Thank you in advance and sorry for the trouble

Dear Alan Thank you for your questions. With regard to reading your test you need to wait for 15 minutes. The 15 minute read time has been chosen carefully to ensure the best possible reading conditions for the test. The result at 15 minutes is your final result, you do not need to re-read and the result will not change after this time. The test can simply be disposed of by placing it back into the box with the other components and then placed in the opaque disposal bag. Once sealed the package can be disposed of with your normal household waste. The package is NOT suitable for recycling. I hope this answers your questions. Kind regards Gary Carpenter BioSure (UK) Limited

If my control line was showing after about 10 minutes do I still wait for 15 minutes? And if so at 15 minutes is that your final result you don't have to wait for any longer .it then can be thrown away

Dear BD Yes this is normal. The 15 minute read time has been chosen carefully to ensure the best possible reading conditions for the test. The mark appearing at the bottom of the strip is a natural migration of your blood sample. This should never be confused with the test line. There are a couple of diagrams in the How to Test and the Your Result booklet that illustrate the type of mark. The test and control lines appear as very clearly defined, distinct lines. I hope that this helps. Kind regards Gary Carpenter BioSure (UK) Limited

After the 15 minute test and its shown the control line which is negative. But after 25 minutes I noticed a mark appearing at the bottom is that normal?

Dear P.A. The test line is positioned closer to where the sample is applied to the device, so it will normally appear before the control line. I hope that this helps. Gary Carpenter BioSure (UK) Limited

Hi does the control line show 1st on your test and then the test line?

Hello If the test line is shown and no other line while it is upright in the buffer pot is that a negative result.

Dear Sue Thank you for your question. Taking the buffer pot off of the device after the test has run will not affect the outcome. As long as the control line has come up this means that the test has been completed and has been performed correctly. I hope that this helps.